Dear Department of Public Works

To: Our town DPW

From: Betty (last name)

Date: 2/27/2008

Re: Damaged mailbox

Address: 123 Main Street

Our Town, USA

I’m writing to you regarding my mailbox which was damaged by “Our Town” plow truck. The incident took place on Thursday, 2/7/08 between 11:30 AM-12:00 PM.

At 8:00 AM, our mailbox was in good condition as I removed the previous day’s mail before dropping my son and niece off at the bus stop for school.

Between 11:30 AM-12:00 PM…my second son and I were having lunch and from our kitchen we can see the street through our front glass-door. I remember specifically that my son asked what the noise from outside was, I told him that it was the plow truck which was going down our street four times. The truck was tan with round green logo on the side door.

At 3:00 PM, we went to the bus stop to pick up my son and found the mailbox chopped off from its base and standing on the ground.

At 3:15 PM, I called the post office to talk to my mailman to see if he noticed the condition of the mailbox on his mail run which was around 1:20PM on 2/7/08. The supervisor called back to say that my mailman found the mailbox lying on the driveway (a few feet from its post) when he delivered the mail.

My mailman picked my damaged mailbox up and put it close to the mail post. I later confirmed with him that mine was not the only one damaged that day and in fact a few others were damaged as well.

I realize that you can only reimburse $50 for the mailbox (per my conversation with your employee), our new one only costs $24.02 but I’d like to be reimbursed for the full $50 simply because the labor it will take to remove the old one and installing the new mailbox. Not to mention that I have to wait until the summer for the ground to thaw out before digging.

Here’s the picture of what our mailbox looks like now held up by duct tape. Pretty right?

Please send the reimburse check to the address above. If you have any questions or need additional information, you can contact me at (555) 867-5309.

Thank you for your expeditious resolution of this matter.

Betty (last name)

PS: Enclosed is a self-addressed stamped envelope, please return my original Wal-Mart receipt for my record after this case is resolved.

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Dear internet friends, what do you think the result will be after our town’s Department of Public Works read this letter? Please pick from the choices below or add your own comment, I’d love to hear what you have to say.

a) The DPW was so apologetic about the whole incident that not only was I reimbursed the $50 but they even send an employee to help me remove the old mail box and installing the new one.

b) The DPW reprimanded the driver and sent him back to “Plowing 101″ class. And as a result, the department was able to save a buck load of money (from angry resident like moi) and in turn requires less budget for the department next year. Thus allowing the town to allocate more funds to the school which prevented job cuts, decrease class sizes, reinstate five school days instead of 4.5 days, and restore elective courses.

c) Thanks to my b!tchy letter, our street will be blacklisted and will not receive any snow removal for five years.

d) I was not only denied the $50 but I didn’t get reimburse for my $24.02 either, this is after the whole department had a good laugh and drove over my letter with their plow truck numerous times.

e) a & b

f) c & d

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